Policies:
Day Guide Program:
To officially book a day
trip, we ask for full payment up front.
The fee is refundable minus a $45 processing fee up to 10 days from
the date of the program, and non-refundable within 10 days of the
scheduled date of the program. Inquire
for dates available first, then book the date by sending the fee. We
prefer a personal or cashiers check made to THE WILD SIDE LLC and mailed
to PO BOX 769 Gardiner MT 59030. Indicate
your choice to mail a check and we will hold your date(s) until received
in the mail. If you prefer,
you can make the payment by credit card at our secure online transactions
web page: https://www.yellowstonewolfguides.com/payments.php.
Group
Package Program:
To
book a package, multi-day group program, a deposit of $500
per person reserves a space. The balance is due 30 days prior to the
program, except for the WINTER WOLF RETREAT programs in which the balance is due 60
days prior to the program. A full refund minus $45 processing fee will be given for all
cancellations more than 45 days before the trip.
For cancellations less than 45 days prior to departure, the deposit
is
non-refundable. We accept personal and/or cashier's checks made to THE WILD SIDE, LLC, and
mailed to PO BOX 769, Gardiner MT 59030. You may also sign up for
most group programs via our Yellowstone Wolf Guides web page using credit
cards.
For
ALL PROGRAMS:
Health and Safety: The trip requires good physical
fitness and mobility, or the ability to walk up to 1 mile over uneven
terrain. The trip is suitable
for people of all ages, though children below the age of 14 must receive
prior approval. If you have health questions, consult your doctor for more
information. The tour leaders must be advised in advance of any special
health needs. Weather conditions can change without notice and it is the
responsibility of the traveler to have proper clothing and equipment. We
will provide a list for the clothing and gear recommended for the trip.
Responsibilities and Conditions: We act only
in the capacity of agent in all matters of transportation and tour
operation. We are not responsible for delays, inconveniences, accidents,
expense or mishap of any kind whatsoever resulting entirely, or in part,
from the negligence of others or from causes beyond our control. We can
accept no responsibility for losses or additional expenses due to delay or
changes in air or other services, sickness, weather, strike, war,
quarantine, or other causes. All such losses or expenses will have to be
borne by the participant, as tour rates provide for arrangements only for
the time stated. The right is reserved to substitute accommodations or
modes of transportation and to make any changes in the itinerary where
deemed necessary or caused by changes in transportation schedules. We take
no responsibility for special arrangements or problems incurred by persons
physically unable to participate in the planned activities. No refund can
be made for absence from the tour unless arrangements are made at the time
of the booking. The right is reserved to decline, to accept or to retain
any person as a tour member for any reason which affects the operation of
the tour or the rights and welfare or enjoyment of the other tour members.
We will not discriminate against any individual because of race, sex,
creed or nationality.
Cancelled Trips: We reserve the right to cancel
any trip if conditions arise that are beyond our control and adversely
affects the well-being of the trip members. In such a case, a full refund
of the trip cost is given, but we are not responsible for additional
expenses incurred by members in preparing for the trip including flights
and other travel expenses.
